Low-code CRMs are going to be a game-changer in the year 2024 for any business. With such systems, one can get streamlined, customer engagement enhanced, and workflow processes personalized, without developing technical skills. This article includes the best low-code CRM systems for 2024 and a stepwise guide on choosing the right software for your business needs.
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Table of Contents
Why Do You Need Low-Code CRMs in 2024?
As the business processes started to evolve with the high intervention of IT, CRM became an integral part. That is where low-code CRMs come into play: you can customize and automate workflows without looking around for a developer. These agile and nimble systems let your CRM stay not only relevant but also aligned with the dynamic evolution of your business needs.
Here’s why low-code CRM systems are in demand in 2024:
- Faster Implementation: Latest CRM tools help you go live within days, not months.
- Cost-effective: Low-code CRMs are cheaper
- Scalable: Your CRM upscales with your business.
- Customization: Customize your CRM according to your needs
The Best Options for Low-Code CRM Solutions in 2024
Keeping in mind the importance of low-code systems that are going to be short, let’s take a close look at some of the best options in 2024.
- Zoho CRM
A long-term industry favourite, Zoho CRM keeps incrementally improving. It lets users create custom modules, automate workflows, and integrate third-party tools without knowledge of coding. Its flexibility allows it to suit businesses in many different stages of growth.
Key Features:
- Drag-and-drop interface to customize
- Very seamless integration with other Zoho products
- Less hassle will be used in automating workflows
- It can scale down to businesses of any size.
- Creatio CRM
Creatio CRM is another robust tool to let businesses design, manage, and optimize their sales, marketing, and service activities. With its intuitive visual interface, you will be able to create workflows custom to your needs without ever needing to write one line of code.
Key Features:
- Pre-configured templates for faster setup
- Pre-configured workflow of business processes
- Real-time performance analytics
- Robust customizations without requiring code
- Salesforce Lightning Platform
Salesforce can be an extremely capable complex out of the box. The low-code thing is taken care of with the Salesforce Lightning Platform: a platform that allows businesses to build their apps and workflows within the Salesforce ecosystem. This makes it perfect for teams looking to get up to speed fast.
Key Features:
- Ready-to-use templates for building applications
- Features enhancing customer interaction
- Screen and report personalization
- Excellent integration with other Salesforce products
How to Choose the Right Low-Code CRM
Now, with some of the best low-code CRM options in 2024, how would you know which one would be a perfect fit for your business? How would you search for the perfect solution? Well, here’s how to go about it:
Step 1: Clearly Articulate Your Business Needs
Draw up a list of all those things that you may want from your CRM: automation, strong reporting, or integrations with the already deployed tools that you need will help in choosing the right platform.
Step 2: Plan for Scalability
Ensure your CRM will be able to scale with your business. Find a place where integrations, adding users, and features can easily be added anytime as your needs begin to grow.
Step 3: Use Customization Features
Most low-code CRMs offer free trials. Make use of them, and try their customization features. Try testing the drag-and-drop feature for how easy it is to adapt the system to your workflow.
Step 4: Pricing Overview
CRMs come from super affordable to super expensive, depending on the vendor. Make sure the provider you choose is within your budget and can provide all the tools you may need to include functionality in your business.
Conclusion: The Future of CRM is Low-Code
Low-code CRMs have a great future as far as customer relationship management goes, providing flexibility unparalleled in class and making operational control seamless without having to involve developers. The right low-code CRM positions your business for success come 2024 with the agility to handle future changes that may arise.
Want more CRM options? Check this Snovio CRM Review and find out about yet another powerful tool to help you manage client interactions.
